Last Updated: May 12, 2025

Lanes AI LLC ("we", "us", "our", or "Lanes AI") operates the play-avatar Platform, accessible at https://play-avatar.app (the "Platform"). This Privacy Policy explains how we collect, use, and protect your information when you use the Platform. We are committed to safeguarding your privacy and comply with applicable U.S. federal and state privacy laws, including the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA).

This Privacy Policy applies only to the Platform and not to third-party websites linked from the Platform. You should review the privacy policies of any linked sites, as we are not responsible for their content or practices.

By using the Platform, you consent to this Privacy Policy. If you do not agree, please do not use the Platform.

Personal Information
We collect personal information you voluntarily provide through the Platform’s registration form, including:

• Name
• Email address

Usage Data
We automatically collect information about how you use the Platform ("Usage Data"), such as:

• Your IP address
• Browser type and version
• Pages visited
• Time and date of visits
• Time spent on pages
• Device identifiers and diagnostic data

We use your information to:

• Provide, maintain, and improve the Platform.
• Notify you about updates or changes to the Platform.
• Analyze usage to enhance user experience.
• Provide customer support.
• Monitor and address technical issues.

We use PostHog (http://posthog.com/) for analytics to track and analyze Platform usage. PostHog collects Usage Data to help us understand how the Platform is used and to improve its functionality. For more details, visit PostHog’s privacy policy at http://posthog.com/privacy.

All data, including personal information, is stored on secure servers in the United States and is not transferred outside the country. We implement reasonable physical, electronic, and managerial safeguards to protect your information from unauthorized access, loss, or misuse. However, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.

We do not share your personal information with third parties except:

• With service providers (e.g., PostHog for analytics) who are bound by agreements to protect your data.
• To comply with legal obligations, such as responding to a subpoena or court order.

We use cookies, small data files stored on your device, to enhance your experience on the Platform. You can disable cookies in your browser settings, but this may affect the Platform’s functionality.

The Platform is not intended for children under 13. We do not knowingly collect personal information from children. If we learn that a child’s data has been collected, we will delete it promptly.

If you are a California resident, you have the following rights under the CCPA and CPRA:

• Right to Know: Request details about the categories, sources, purposes, and third parties involved with your personal information, as well as specific pieces of data collected.
• Right to Delete: Request deletion of your personal information, subject to certain exceptions (e.g., legal obligations).
• Right to Correct: Request correction of inaccurate personal information.
• Right to Opt-Out: Opt out of sharing your personal information with third parties.
• Right to Non-Discrimination: We will not discriminate against you for exercising these rights.

To exercise these rights, contact us at support@play-avatar.app. We may require verification of your identity before processing your request.

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on this page, and we will notify you via email or a Platform notice. Continued use of the Platform after changes signifies your acceptance.

For questions about these Terms, contact us at:

Email: support@play-avatar.app
Address: Lanes AI LLC, 501 Church St., Mobile, Alabama 36602